All Systems Operational
Android & iOS Application ? Operational
Remote Control HTTP API ? Operational
Scheduling ? Operational
IFTTT Integration ? Operational
Nest Integration ? Operational
Amazon Alexa Integration ? Operational
Google Assistant ? Operational
LAN and API Documentation Pages ? Operational
Cloud Infrastructure ? Operational
LIFX Cloud Emails ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Remote Control API Median Latency ?
Fetching
99th Percentile Internal Messaging Latency ?
Fetching
Scheduling Delay ?
Fetching
Past Incidents
Sep 17, 2019

No incidents reported today.

Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019
Resolved - We have corrected the issue in our certificate renewal system, and have updated the affected certificates. This issue is now resolved; clients not using SNI will now be able to connect.

--Thomas
Sep 10, 14:15 AEST
Identified - The certificate we present to non SNI enabled TLS clients has expired. If you use a client that does not support SNI your requests to the LIFX HTTP API will fail. This is due to a bug in our certificate renewal system that we are working to patch as soon as possible.

In the mean time you can work around this issue by using a client that supports SNI.

- Dan
Sep 10, 10:54 AEST
Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019

No incidents reported.

Sep 4, 2019
Resolved - This issue is resolved. Users can now use the express support pages again. As always users can always email support@lifx.com directly if they choose.

- Dan
Sep 4, 17:09 AEST
Identified - We are currently working on fixing an issue with our support site that prevents tickets from being created when using our express support options. Users who wish to contact support during this time should email support@lifx.com.

- Dan
Sep 4, 15:42 AEST
Sep 3, 2019

No incidents reported.