All Systems Operational
Android & iOS Application ? Operational
Remote Control HTTP API ? Operational
Scheduling ? Operational
IFTTT Integration ? Operational
Nest Integration ? Operational
Amazon Alexa Integration ? Operational
LAN and API Documentation Pages ? Operational
Cloud Infrastructure ? Operational
LIFX Cloud Emails ? Operational
Degraded Performance
Partial Outage
Major Outage
System Metrics Month Week Day
Remote Control API Response Time ?
Scheduling Delay ?
Internal Messaging Latency ?
Past Incidents
Aug 30, 2016

No incidents reported today.

Aug 29, 2016
Completed - Our maintenance completed early. All services are now operating nominally.

- Kevin.
Aug 29, 16:34 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 16:00 AEST
Scheduled - We will be performing upgrades to our messaging layer to improve our reliability and performance.

During the maintenance window users may experience high latencies when controlling their devices over the cloud. However the time when this occurs will be kept as short as possible. Local controll from the same Wifi network will not be affected.

We will be starting this maintenance at 2016/08/29 at 06:00 UTC.

Thanks. Lifx Cloud Team.
Aug 29, 10:29 AEST
Aug 28, 2016

No incidents reported.

Aug 27, 2016
Resolved - We now consider this incident resolved.

- Dan
Aug 27, 21:23 AEST
Monitoring - We have restarted the offending service and we are seeing latencies returning to normal. We will monitor the situation to confirm our fix is working as expected.

- Dan
Aug 27, 20:45 AEST
Identified - We are working on recovering the services.

- Kevin.
Aug 27, 20:39 AEST
Investigating - We are currently investigating additional latency on cloud operations

- Kevin
Aug 27, 20:20 AEST
Aug 26, 2016

No incidents reported.

Aug 25, 2016

No incidents reported.

Aug 24, 2016
Resolved - Our monitoring indicates that everything is running as normal.

- Kevin
Aug 24, 11:09 AEST
Monitoring - We have identified and rectified some issues in our load balancer and back end infrastructure that were causing the instability. We will monitor the situation.

- Kevin.
Aug 24, 10:29 AEST
Investigating - We are seeing some issues on the LIFX cloud. Engineering teams are investigating now.

- Kevin.
Aug 24, 09:39 AEST
Aug 23, 2016

No incidents reported.

Aug 22, 2016
Resolved - Our monitoring indicates everything has returned to normal. Stay tuned for scheduled maintenance in the near future.

- Dan
Aug 22, 17:02 AEST
Monitoring - We have resumed normal operation of the LIFX Cloud. We are waiting for a data from our monitoring systems to confirms that stability has resumed. We still need to perform more maintenance later but for now the emergency situation is over. Stay tuned in the next few days for maintenance notifications.

- Dan
Aug 22, 16:14 AEST
Identified - We are currently experiencing issues causing the LIFX Cloud to respond slowly, or not at all. We are performing emergency maintenance work to resolve this as soon as possible.

- Dan
Aug 22, 13:56 AEST
Aug 21, 2016

No incidents reported.

Aug 20, 2016

No incidents reported.

Aug 19, 2016

No incidents reported.

Aug 18, 2016

No incidents reported.

Aug 17, 2016

No incidents reported.

Aug 16, 2016
Resolved - This incident was caused by overloaded hosts in our backend systems. These undersized hosts have been removed and replaced with larger ones.
Aug 16, 14:47 AEST
Monitoring - We have carried out remediation and are monitoring systems to confirm that they are performing as expected.
Aug 16, 14:10 AEST
Identified - We have identified the source of the issue and are working on recovering all services.
Aug 16, 13:56 AEST
Investigating - We are currently investigating instability occurring after a routine change.
Aug 16, 13:44 AEST