Control via Google Assistant Failing

Incident Report for LIFX

Resolved

This incident is now resolved

- Kevin
Posted Jan 10, 2019 - 13:49 AEDT

Update

We are continuing to monitor for any further issues.
Posted Jan 10, 2019 - 13:49 AEDT

Monitoring

We are monitoring the recovery of this service.

- Kevin
Posted Jan 10, 2019 - 13:10 AEDT

Update

We are continuing to work with our partner to resolve this issue.

- Kevin
Posted Jan 10, 2019 - 11:35 AEDT

Identified

We have identified the fault and are reaching out to our partners to attempt to resolve the issue together.

Currently 25% of users will be unable to control their LIFX devices using the Google Assistant.

- Dan
Posted Jan 10, 2019 - 09:52 AEDT

Investigating

We are investigating an issue preventing some users from controlling their lights using the Google Assistant.

- Dan
Posted Jan 10, 2019 - 09:29 AEDT
This incident affected: Google Assistant.
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